Support
FAQ
How does payment work?
By EFT. At checkout you'll immediately see our banking details and a payment reference (also emailed to you), and your order ships as soon as the payment reflects, usually 1-2 business days.
When will my order ship?
Orders are dispatched within 1-2 business days of payment reflecting, via courier to your door. Delivery takes 2-4 business days in main centres and 3-5 in regional areas.
What does delivery cost?
Delivery is R 75 anywhere in South Africa, and free on orders over R 1 400.
Are the tights really squat-proof?
Yes. Every fabric we use is tested under full squat depth in daylight before it goes anywhere near production. If a knit isn't fully opaque under load, we don't use it.
I'm between sizes, which should I take?
Size down for a more compressive, sculpted fit; size up for a softer everyday feel. Our size guide lists waist and hip measurements for each size. When in doubt, measure and compare.
What's your return policy?
Unworn items can be returned within 30 days for a full refund or exchange. Tights given a first try-on indoors can be exchanged for a different size. We know fit matters.
How do I care for my tights?
Machine wash cold, inside out, with like colours. Skip the tumble dryer, iron and fabric softener: they break down technical elastane. Hang dry and your tights will hold their shape for years.
Where is AYA based?
We're a South African brand. Orders ship by courier from our studio to anywhere in the country.
Didn't find your answer? Contact us and we reply within one business day.